Security Operations

Managed Security Services

Once vulnerabilities are identified, a remediation plan is formulated and executed to address these issues. We use the below systems and processes to give our customer peace of mind:

  • SIEM
  • Perimeter security
  • End point security
  • Firewall services
  • Business continuity management
  • Web filtering
  • Spam filtering
  • Training

Security Information Event Management (SIEM)

By providing a fast response to any security events detected, SIEM software can either:

  • dramatically reduce the impact of a security breach on your business
  • or prevent any damage at all

What is SIEM?

SIEM solutions provide a holistic view of what is happening on a network in real-time and helps IT teams to be more proactive in the fight against security threats. What is unique about SIEM solutions is that they combine Security Event Management (SEM) - which carries out analysis of event and log data in real-time to provide event correlation, threat monitoring an incident response - with Security Information Management (SIM) which retrieves and analyses log data and generates a report.

Perimeter Security

At Reflex, we create a barrier of integrated hardware, software, and policies, which will combat threats to networks, hosts, applications, and databases from remote internet environments.

Our partners benefit from industry best practice, and round-the-clock firewall monitoring that generates immediate alerts and responses for service outages and security threats.

What is Perimeter Security?

Perimeter Security denies unauthorised traffic access to your organisation. It comprises gateway defence mechanisms such as customised firewalls, threat management systems, intrusion prevention systems, and anti-spam and web content filtering gateways.

End Point Security



Endpoint security software protects these points of entry from risky activity and/or malicious attack.

IDS (Intrusion Detection System)

This monitors network traffic for suspicious activity and issues alerts when such activity is discovered.

Threat Hunting

Reflex Solutions combines a proactive methodology, latest technology and highly trained employees to find and stop the malicious, often hard-to-detect activities executed by stealth attackers that automated software may miss.

What is End Point Security?

Endpoint security refers to securing end-user devices like desktops, laptops, and mobile devices. These devices serve as points of access to an enterprise network and create points of entry that can be exploited.

Firewall Services

While web-based applications, cloud services, social media, dynamic content and advanced communications tools open doors to productivity, business opportunities and growth – they can also pose security threats.

An important part of the Reflex Solutions infrastructure is the firewall - we understand the importance of protecting one’s infrastructure and data from outside threats. Firewalls not only shield your network from malware and intrusions, they connect multiple branches and allow your staff to securely access authorised systems even when working remotely. Multiple sites can use a centralised firewall.

What is a firewall?

A firewall is a network security system that monitors and controls incoming and outgoing network traffic. It is designed to permit or deny access to the network based on a defined set of security rules. A firewall typically establishes a barrier between a trusted internal network and untrusted external networks. Firewalls are the first line of defence in network security.

Business continuity management

Failover is an automatic backup operational mode in which the functions of a system component (processor, server, network or database) are assumed by secondary system components when the primary component becomes unavailable through either failure or scheduled down time.

In terms of connectivity failover, Reflex Solutions offer different options to facilitate failover:

Business continuity management options are all automated, requiring no manual intervention and we do an audit of needs to ensure the right combination of proprietary and failover systems are in place to fit the business.

We can monitor all your backup solutions and test restores. At Reflex Solutions we believe that a backup is only as good as the last successful test restore that has been performed. Without regular test restores, a company runs the risk that their backup is bad or corrupted.

Web Filtering

Block and monitor web activities that are irrelevant to your business. Enforce corporate internet usage policies with regular reporting and computer time measurement. This tool:

  • maximises bandwidth by reducing the number of sites being visited in a work day
  • increases productivity by restricting non-work related surfing
  • provides greater protection to network by restricting access to websites that are more likely to be malicious

Software systems that Reflex Solutions are licenced to deploy, such as Microsoft Forefront, deliver a comprehensive solution to protect users, support company policy and enable secure access virtually anywhere.

Secure your network from spam, viruses, phishing, ransomware and malware attacks


Detect spam and malware outbreaks immediately

SpamExperts applies its proprietary self-learning smart technologies that applies continuous improvements in secure data collection and analyses. It instantly detects new patterns and identifies derails. That accumulated intelligence is shared real-time with all our clients worldwide, assuring timely protection against new threats.

Increased email continuity

This product adds an extra protective layer to your email flow and infrastructure. When the destination mail server is unreachable, SpamExperts filtering systems queues inbound email. An added level of redundancy and continuity is added to the email delivery process.

Improve resource efficiency

Lost time in dealing with spam is reduced to an absolute minimum, allowing all users to fully concentrate on their business tasks

Keep company reputation intact

Spam filtering can help a company maintain its reputation. It blocks viruses from reaching customers and prevents any spam mail accidentally being forwarded to customers.

With Reflex Solutions, our spam filtering servers are hosted locally on our cloud infrastructure and are designed for redundancy - ensuring an always on service.

SSL Certificates

SSL Certificates are small data files that digitally bind a cryptographic key to an organization's details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser.

If a business has an e-commerce site, processes payment transactions, collects client data such as ID and credit card numbers, or transmits other sensitive data, an SSL Certificate is essential.

We supply Gandi SSL certificates that are backed by COMODO, the leading SSL authority

There are different types of SSL Certificates that provide different levels of security and encryption.


Protection starts with people. We can provide onsite training and services assist enterprises to effectively manage risks. Vulnerability Scanning.

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